Members
Membership Payment Plans
One-Time Annual Payment
Annual payments may be paid in full by cash, debit card, or major credit card. Fees are equivalent to 12 monthly payments. The annual fee and required registration fee are due at time of enrollment.
“Pay As You Go” Monthly Payments
Monthly membership dues can be paid via electronic funds transfer from a checking account or credit card. The dues for the first two months and the required registration fee are due at the time of enrollment. To complete the membership process, the Electronic Funds Agreement must be completed and a voided check or credit card authorization must be provided. Membership dues will be automatically transferred from the member’s bank account or credit card on the 10th of every month.
Membership Policies
Cancellations & Changes
Members must submit a written, dated, and signed request to cancel or change their membership by the 25th of the month in order for the cancellation or change to become effective for the following month (this includes new bank account information). If a member cancels or if membership payments lapse for more than 30 days, the appropriate registration fee will be charged to reopen the membership account. Membership fees are non-refundable and non-transferable.
Click HERE here to download a Membership Change Form
Dormant Membership
(Monthly Payment Members Only)
Members making monthly payments via EFT who cannot use their membership due to any non-medical reasons (i.e. long vacations or out of town) may put their membership on dormant status for 2 - 6 months. Dormant status memberships are billed $10 per month instead of the full membership amount. Membership benefits are not active while a membership remains on dormant status.
Insufficient Electronic Funds Transfer Policy
There is a $20 charge for each insufficient electronic funds transfer (EFT) we receive. Memberships are deactivated until payment is received. Use of the Kroc Center is not permitted until payments are made current and all applicable fees are paid.
Medical Hold
(Annual Pay & Monthly Payment Members)
Members who cannot use their membership due to medical reasons may put their membership on medical hold for up to 6 months. A doctor’s note must be submitted with a Membership Change Form to place a membership on medical hold. Monthly payment members will be drafted $1 per month while on medical hold. Annual pay members will not be charged a fee to place their membership on medical hold. Membership benefits are not active while a membership remains on medical hold.
Registration Fees
Registration fees are used to provide major repairs and equipment replacement. This fee is payable when you join and is in addition to membership dues. There is no registration fee for youth memberships. The registration fee will be waived for all renewing members. Memberships that have expired or been cancelled for more than 30 days are subject to repayment of the registration fee to renew membership. Registration fees are non-refundable and non-transferable.
Note: Membership fees, benefits, and payment structure are subject to change without notice.
Code Of Conduct & Discipline Policy
In order to facilitate positive life experiences while at the Kroc Center, mutual respect between members, guests, and staff is required at all times. Failure to observe these policies will result in disciplinary action and/or termination of membership privileges. Center personnel have the right to refuse service to anyone deemed disruptive or abusive.
- Children under the age of 11 must be accompanied by an adult (18 years and over) during all activities.Children over the age of five must use gender-appropriate bath and locker rooms.
- Refrain from the use of foul language, abusive actions, and inappropriate behavior.
- Lost membership cards must be reported. There is a $5 fee to replace a membership card.
- No one under the age of 16 is allowed in the Fitness Area unless participating in a Kroc Center program or class.
- Appropriate exercise attire is required (workout clothing and closed-toe athletic shoes).
- Only light colored soft-soled shoes will be allowed on the Gymnasium floor.
- A shirt and shoes are required at all times in the Fitness Center and Gymnasium.
- Any logos or messages on clothing must be acceptable in a family setting. Individuals wearing gang-related attire will not be admitted to the facility.
- With the exception of service animals, pets of any kind are not allowed in any Kroc Center venue.