Members
MEMBERSHIP
Membership Payment Plans
Annual Payment
Annual payments may be paid in full by cash, debit card, or major credit card. Fees are equivalent to 12 monthly payments. The annual fee and required registration fee are due at time of enrollment.
“Pay As You Go” Monthly Payments
Monthly membership dues can be paid via Electronic Funds Transfer (EFT) from a checking account or credit card. Dues for the first month and the required registration fee are due at the time of enrollment. To complete the membership process, the EFT Agreement must be completed. Membership dues will be automatically transferred from the account holders authorized account around the 20th of every month for the upcoming month.
Please note: Charges will appear on your bank or credit statements as “The Salvation Army - Long Beach“
Membership Policies
Liability Waiver
By signing a Membership Application, members agree to the following: (1) member and any guests in his/her party will abide by the terms of this Agreement at all times during the period of membership and will comply with all rules and regulations posted or otherwise communicated to member, (2) in case of illness or injury, The Salvation Army Kroc Center is authorized to secure emergency medical treatment at the member’s expense, (3) The Salvation Army Kroc Center reserves the right to remove from the facility or terminate the membership of any member who fails to comply with any posted rules and regulations or otherwise breaches the terms of the Membership Agreement, in which case member will not be entitled to a refund of dues, (4) membership rights are not transferable, and (5) grant permission for The Salvation Army Kroc Center to make visual recordings of all individuals listed on this form for its responsible use.
Also, that use of the facilities and equipment at The Salvation Army Kroc Center may involve risk of bodily injury or property damage and member agrees to assume any such risks. It is a member’s responsibility to consult physicians and other professionals to make sure they can safely participate in activities and events at The Salvation Army Kroc Center. By signing, members agree to give up their (or the minor for whom they sign) right to make any claim against The Salvation Army, its agents, employees and volunteers, including the right to sue them, for bodily injury or property damage or any other loss that might be suffered while using The Salvation Army Kroc Center facilities and services, except as limited by law.
Non-Payment Policy
There is a $20 charge for declined automatic funds transfers. Memberships are deactivated until payment is received, and use of the Kroc Center is not permitted until payments are made current and all applicable fees are paid.
Cancellations & Changes
Membership Change/Cancellation requests must be submitted in writing by the authorized Account Holder on file, by the 5th of the month, to take effect in the following month. This includes changes to monthly draft Information. If a member cancels or if membership payments lapse for more than 30 days, the appropriate registration fee will be charged to reopen the membership account. Membership fees are non-refundable and non-transferable.
Click HERE here to download a Membership Change Form
Registration Fees
Registration fees are used to provide major repairs and equipment replacement. This fee is payable when you join and is in addition to membership dues. There is no registration fee for youth memberships. The registration fee will be waived for all renewing members. Memberships that have expired or been cancelled for more than 30 days are subject to repayment of the registration fee. Registration and membership fees are non-refundable and non-transferable.
Note: Membership fees, benefits, and payment structure are subject to change without notice.
Membership Options
Family Membership Limits - NEW
Family memberships include: 2 adults & up to 6 dependent children ages 17 & under living in same household.
Single-Parent memberships include one adult and up to 6 dependent children ages 17 & under living in same household.
Additional dependent children living in same household may be added for $12/child per month.
“Be Our Guest” - NEW
Did you know that you could take your Kroc Center membership with you on vacation? You now have access to other Kroc Centers in the country. Call to see which Kroc Centers are currently available. Your membership must be active, and not on hold, to be eligible.
Limit of 14 visits per calendar year and must show Membership card as well as ID.
Similarly, we will accept Membership Cards from some other Kroc Centers. For current information or criteria, see our Membership Manager.
Group Membership Rates - NEW
We now offer group rates to specific groups: residential group homes, businesses, and service organizations (Military, Fire & Police). Please contact the Membership Manager at 619.269.1501 for more details on this program and to see if your group qualifies.
Dormant Hold
(Automatic Draft Memberships Only)
Members making monthly payments via EFT who cannot use their membership due to any non-medical reasons (i.e. long vacations or out of town) may put their membership on a ‘Dormant Hold’ for 2 - 6 months. Dormant memberships are billed $10 per month instead of the full membership amount. Membership benefits are not active while a membership remains on Dormant Hold.
Medical Hold
Members who cannot use their membership due to medical reasons may put their membership on medical hold for up to six months. A doctor’s note must be submitted with a completed Membership Change Form to place a membership on Medical Hold. A second doctor’s note must be submitted to remove the Medical Hold. Monthly payment members will be drafted $1 per month while on Medical Hold. Annual pay members will not be charged a fee to place their membership on Medical Hold. Membership benefits are not active while a membership remains on Medical Hold.
Code Of Conduct & Discipline Policy
In order to facilitate positive life experiences while at the Kroc Center, mutual respect between members, guests, and staff is required at all times. Failure to observe these policies will result in disciplinary action and/or termination of membership privileges. Center personnel have the right to refuse service to anyone deemed disruptive or abusive.


